Сопровождающий автобусные рейсы

Описание


Personal details:
Morgasova Viktoriia
Moscow, Nekrasovskiy proezd 4
+7 906 537 59 80
vika.vasilis@mail.ru
Date of Birth: 12.11.1997


Education:
2015 - 2019: Russian State University of Tourism and Service, Bachelor's degree in Hospitality

Work Experience:
Hilton Garden Inn, Moscow
July, 2019- December,2019
Position: FB superviser - Supervise the Food and Beverage Outlet operations
Communicate and delegate tasks to the team
Ensure compliance of brand standards at all times
Manage guest queries in a timely and efficient manner
Represent needs of the team
Assist Food and Beverage management with achieving financial targets
Assist Food and Beverage management with training and development of team members
Assist with annual and mid-year appraisals with team members under your responsibility
Comply with hotel security, fire regulations and all health and safety legislation
Assist other departments wherever necessary and maintain good working relationships

Hilton Garden Inn, Moscow -guests service
February, 2018 - June, 2019 - restaurant preparation for events
Position: hostess - work with cashier

Kamelya collection exclusive hotels 5*****, Turkey
May 2017- October 2017
Position: hostess in the Italian a - la - cart restaurant

Hotel Maria del Mar 4****, Spain
June2016-August 2016
Position: waitress in the main restaurant

Skills:
Languages: Russian - Native,
English - upper-intermediate,
Turkish - elementary.
Professional skills: knowledge of cash discipline, Micros system

Personal characteristics:
Responsible, purposeful, sociable, punctual, skills to work in a team, organizational skills

Hobbies:
To study foreign languages and cultures, to learn about hotel business, to travel